Responsible Gambling

JenningsBet recognises that for a minority of its customers gambling can become an addictive behaviour which can lead to a range of problems for individuals and their families. As a result of this we believe that we have a social responsibility to act positively in relation to problem gambling. We recognise that as a provider of gambling services, JenningsBet has a responsibility to be aware of the social consequences of gambling. We endeavour to implement as many measures as possible to protect people who are vulnerable to gambling whether they are underage or susceptible to gambling problems.

Under Age Gambling

JenningsBet takes its responsibilities against under age gambling extremely seriously. It is illegal for anyone under the age of 18 to gamble and it is in strict contravention of our Terms and Conditions for anyone under the age of 18 to register on our site. We have verification systems in place which will aid us in preventing any such registration. No winnings will be paid to any person who is found to have abused this and we reserve the right to report any such person to the police.

Staff Training

Every member of staff who we consider to be ‘front line’ is given training in Social Responsibility and Responsible Gambling awareness.

Self Exclusion

On request any customer may exclude their account from betting activity for a minimum period of six months upon request. If this option is undertaken it is understood that the account may not be used under any circumstances and that the customer will not be allowed to revoke the agreement until the expiry of the self exclusion period. JenningsBet will remove the customer’s name from our mailing and marketing lists and will do everything it can to prevent a new account from an excluded customer being re-opened during the period of self exclusion. In order to exclude yourself you will need to inform JenningsBet in writing of your intentions. To verify that this has been implemented or to discuss these matters further please contact our Customer Services Team.

Should you also wish to self exclude from any other website powered by JenningsBet (IOM) Ltd you will need to contact that company separately.  Due to Data Protection and client confidentiality JenningsBet (IOM) Ltd will not be able to close these accounts for you.  For the same reasons JenningsBet will also be unable to prevent its excluded customers opening new accounts at any other website.  A full list of websites powered by JenningsBet (IOM) Ltd is available on request..

Deposit Limits

Within the site there is the facility for each customer to place a limit on both the amount that they deposit within a specified period. Again any concerns regarding this facility may be discussed with our Customer Services Team.

Responsible Gambling is best achieved by following some basic guidelines:

  • Only spend what you can afford to lose. If necessary set yourself a budget.

  • Only play when can afford it without the need to borrow.

  • Never chase your losses.

  • Always keep a track of what you have spent.

  • Remember that you are playing with REAL MONEY.

Help is available through confidential Professional Organisations and we fully support their efforts to help anyone who feels the need to seek their help and advice. The following websites offer advice and guidance. Each one contains helpline numbers and an e-mail address that you may contact if you would like confidential advice and support.

www.gamcare.org.uk

www.gambleaware.co.uk